Cancellations Life changes often. No charge to cancel up to 24 hours in advance, or 50% charge if less than 24 hours in advance. Please call 415-235-6766 to cancel and/or reschedule.
Running Late It happens. Call or text me if you are a few minutes late so I can make accommodations, if possible, with other clients.
Payment due at appointment Cash and personal checks are preferred. All major credit cards are accepted with a 3% processing fee. If redeeming a gift certificate, please let me know when booking your appointment. There’s a $25 fee for returned checks.
Arrive About Five Minutes Early The session length you choose is your actual table time – a full 60 or 90 mins, not 50 or 80 like so many spas. An additional 10-15 minutes is allotted for discussing health update and needs, undressing/ dressing, etc.
Discounts Only one discount per session, please.
Have a Cold? No worries. I like to test my immune system. It’s true! I’m in that school of thought that regards exposure to germs as the natural means to strengthen resistance and resilience. Herbs and medicinal foods are miraculous, and I love experiencing their power. Of course, if you are coughing strongly, absolutely do reschedule! My point is, don’t deny yourself care — we can do immune stimulating reflexology as well as lymph-moving strokes in your session to help your recovery.
Privacy Your privacy is important to me. Details of our work together are confidential, and I comply with CA State privacy standards. The only exceptions include legal obligations like subpoenas, or ethical obligations, as in cases of clear or imminent danger to a client or another individual. You may give me written permission to share my insights with another medical provider, such as a chiropractor, for the purposes of coordinating your larger treatment plan.